Effective: June 15, 2019
At Multiple Listing Service of Hilton Head Island, Inc. (“HHIMLS”), we are fully committed to the protection and security of any information that you provide to us as a user of our website. We respect your privacy and will do our best to protect it.
Consent to Policy.
What Information We Collect.
Generally speaking, our website is informational. We do not collect any personally identifiable information – information that can be used to identify you, individually, such as a name, address, email address, or telephone number (your “Personal Information”) - from you unless you voluntarily provide it. You can use the Website without providing any Personal Information. However, certain features of the Website may be unavailable if you choose not to provide any Personal Information.
When you visit the Website, we may collect the following Personal Information from you:
you provide. We collect any Personal
Information you may voluntarily provide to us through the Website by using the
Services or completing forms, including without limitation your name, email
address, or phone number.
• Email communications. If you send us or our staff members an email, we may retain copies of the email correspondence between you and us, including without limitation your name, email address, and the contents of the email communication.
We also collect certain non-personal information from you or your device which cannot be used to identify you, personally. The following anonymous information is collected from you or your device when using the Website:
information. As is the case when
you visit most websites, your visit to our Website triggers the automatic
logging of certain anonymous information about your computer system such as the
type of browser you use, the server name, your operating system, your
geographic location, and your Internet Protocol (“IP”) address.
Usage Information. We collect certain
anonymous data related to your usage of the Website including, but not limited
to, pages of the Website you viewed, referring, entering and exit pages,
duration of your visit to the Website, frequency of visits to the Website,
number of pages visited, date and time of your visit to the Website, and other
non-personal information about your interaction with the Website.
• Cookie Technology. Cookie technology may be employed when you access the Website. “Cookies” are small text files sent by web servers to be stored on the computers of website users. These files often contain personalization settings or unique identifiers to keep track of your information and to help us understand the movements of users within and between websites. Cookies alone do not personally identify individuals. Most web browsers automatically accept cookies, but you may be able to change your browser to disable cookies. Please note that certain features of the Website or Services may not function properly if you disable cookies.
How We Protect Your Information.
We want our visitors to know that we take the security of your Personal Information very seriously and that we will use our best efforts to protect the files in our data system. We maintain physical, electronic, technical, administrative, and procedural safeguards to guard your Personal Information.
You need to know, however, that due to the open communicative nature of the Internet, no transmission is 100% secure. We cannot guarantee that communication between you and us, and between us and you, will be free from unauthorized access by third parties, nor can we be responsible for Personal Information stolen from our servers or computer systems by information harvesting software which may have the ability to scrape data.
How We Use Your Information.
We use your Personal Information and non-personal information for the following purposes:
Services. We use any Personal
Information about you in order to provide you the Services you request, such as
sharing listings with a friend or contacting an agent. For example, if you request
a neighborhood report via the Website, we will ask for your address in order to
populate the report with relevant neighborhood information.
Your Account. We use your Personal
Information to create a user account for you on the Website, which allows you
to favorite properties and save search parameters.
and Communications. We may use your
information to notify you about new products or services we offer, special
events, or new features or updates to the Website, or to respond to
communications from you. You may opt-out of some marketing communications. See
the “We Want To Provide Only Information You Want” section of this Privacy
Analytics. Non-personal information regarding your
interaction with the Website may be combined with non-personal information from
other Websites users in order to create analytical reports to identify general
use of the Website, trends, web traffic, and the effectiveness of our Website
Security. We may use your information to analyze the
security of our Website and to help detect and resolve any security incidents.
Information Sharing and Disclosure.
In certain circumstances, we may share your Personal Information with third-parties that provide services on behalf of HHIMLS. However, when we disclose your Personal Information, we only disclose the specific categories of Personal Information required to provide the service for which the Personal Information was disclosed. HHIMLS only shares your Personal Information with your permission, or under any of the following circumstances:
We share your Personal
Information with real estate professionals if you request more information on a
particular property or request to be contacted by a real estate professional.
We contract with
third-parties to provide certain services, including but not limited to email
marketing and user account management on the Website. We share your Personal
Information with those third-parties in order to provide the services you
We may have to disclose,
transfer, or assign your information obtained through the Website to a third
party as a result of a sale, merger, consolidation, change in control, transfer
of substantial assets, reorganization or liquidation of HHIMLS.
When legally required,
we will disclose your Personal Information pursuant to a subpoena, court order,
or legal process, or to establish or exercise our legal rights or defend
against legal claims.
HHIMLS does not sell or rent your Personal Information.
Third Party Applications.
We Want To Provide Only Information You Want.
We want to provide only information you want from us. If you do not wish to receive information from us, you may be able to opt-out of certain communications by clicking the “unsubscribe” link at the bottom of the communication, or you can specify your preference by emailing us at email@example.com. Please provide us with your exact name and email address so that we may locate your information.
Links to Other Sites.
The Website may link to, or be linked from, third-party websites. We are not responsible for the availability of any other site to which this Website links. Those third-party sites may collect personal information from you. We do not take responsibility for the contents, advertising, products, privacy policies, information collection practices, or material made available through any other site nor do we endorse those third-party sites. Please direct your concerns to that other site's webmaster or appropriate contact.
Do Not Track.
Certain web browsers feature a “Do Not Track” function which sends a signal to the website not to track the user’s activity. Because there is not a universal understanding of how to respond to “Do Not Track” signals, our Website does not recognize or respond to such “Do Not Track” requests from Internet browsers or mobile devices. However, we do not track the activity of visitors to our Website across other sites, nor do we display targeted advertising on our Website.
Users Outside the United States.
Our Website is operated from our facility within the United States of America (USA) but may be accessed from anywhere in the world. Personal Information collected on this Website may be stored, transferred to, and processed in the United States or any other country in which HHIMLS or its affiliates maintain facilities. By using this Website, you consent to any such transfer or storage of your information outside of your country.
We make no representation and take no responsibility for any applicable laws and regulations outside the USA. If you are located outside the USA, data security laws in the USA may not offer as much protection as the laws in your country of residence. Persons who choose to access the Website from locations outside the USA do so at their own discretion and initiative and are responsible for compliance with applicable local laws.
You Can Change Your Information.
You can update or correct your contact information by emailing us at: firstname.lastname@example.org.
Privacy Statement Changes.
Questions About Our Privacy And Information Security Practices?
If you have any questions about our privacy practices or procedures, please feel free to contact us at:
Multiple Listing Service
of Hilton Head Island, Inc.
P.O. Box 5134
Hilton Head Island, SC 29938
We will promptly address your inquiry.